CAN I BE MY OWN FASHION DESIGNER?
T.O.DEY has a special department staffed by Master Craftsman who can hand-craft your designs. If you can imagine it T.O.Dey can build it.
WHAT IF MY FEET ARE TWO DIFFERENT SIZES?
Not a problem! We make each last to fit the individual foot. Even if you're feet are extremely different. The style and the shoe will look exactly the same since they are custom made to the measurements of your feet.
CAN MORE THAN ONE STYLE BE MADE ON THE SAME LAST?
Yes, you can make many styles on the same last. For example you can make walking shoes, golf shoes, hiking boots and many casual shoes on the same last. The only limitation is the heel height and the toe shape. If you want a different heel height or a different toe shape you can have another last made. (Example round, square or pointed)
HOW MANY PAIRS OF SHOES CAN BE MADE ON A LAST?
You can make hundreds of shoes on the same last. The fit and size will always be the same.
WILL MY PRESCRIPTION ORTHOTIC FIT INTO MY CUSTOM MADE SHOES?
Yes. Your lasts are designed to leave enough room for your orthotics to fit inside your shoes, or T.O.Dey can build the orthotic into the shoe.
HOW LONG DOES IT TAKE TO GET MY CUSTOM MADE SHOES?
The set-up and processing of your first order can take 7 to 10 weeks. Once you have your own shoe last, orders can be processed in approximately 5 weeks. CUSTOM MADE ONLY FOR YOU. It is unlike any other shoe. When we make a custom shoe we take into account all the special requirements you asked for or may need. Many of our clients simply want to be more comfortable or they may have a hard time finding shoes that fit, some simply just want to copy their favorite shoe.
I DO NOT LIVE IN NEW YORK, HOW DO I GO ABOUT PLACING AN ORDER WITH YOU?
The first time you order shoes from T.O.Dey we will need some information about you. We also will need accurate measurements and tracing of your feet. If you can visit our showroom in person, that's great. If that's not possible do not worry we have made thousands of custom made shoes for clients all over the world. Custom made shoes and boots can be made to the style of your choice. Because of the custom nature of the work involved, no refunds are possible under any circumstance. (If any adjustments are needed) We will be more than happy to make any adjustment that is necessary at no additional charge.
DO I HAVE A CHOICE OF COLOR AND LEATHER?
Yes. T.O.Dey has wide variety of colors and leathers to choose from. We also carry all kinds of exotic skins.
HONESTLY- AREN'T CUSTOM MADE SHOES VERY EXPENSIVE?
Not for the comfort and quality you receive! T.O.Dey shoes, if properly repaired & cared for, will last for many years. T.O.Dey has designed and made shoes ranging from $600 to $3000. Which doesn't include the cost for making the custom last/molds. The price varies from one foot and shoe, to the next, it depends on specific shoe design, style, type and quality of leather or if you choose an exotic skin, or have a foot irregularity, etc.
HOW SHOULD I TAKE CARE OF MY SHOES?
T.O.Dey has a unique wax free leather lotion that cleans, polishes and protects leather, leaving a soft and satiny finish. The finish retards water spotting and cracking, it enhances the life of all your leather goods. T.O.Dey also has a sprayshield that is excellent for your leather, suede and nubuck shoes. It helps prevent water and salt damage. It can be used on all colors of leather.
DEY MOLDS... WHAT ARE THEY?
Our Dey Mold process has been carefully developed and improved over the past 70 years. It provides a soft, sculptured base that exactly conforms to the bottom of your feet. These inner contours are built into your shoe and never seen on the outside.